How StepUP Works: Aggregation → Platform → Access
10,000+ Organizations & Data Sources
211 Network
Community Partners
Government Data
CBO Spending
Policy Databases
Local Resources
StepUP Platform: Aggregate • Normalize • Deliver
8 Pathways
105 Focus Areas
Census Tracts
Zip Codes
Election Districts
User Experience: Unparalleled Access
Learning Center
Resource Center
Policy & Accountability
Web
Mobile
White-Label Partners
Three Integrated Centers
Learning Center
DIY activities, books, webinars, toolkits, and courses to build knowledge and skills
Resource Center
211 integrated resources, community partners, and clear pathways to help in your zip code
Policy & Accountability
Plain-language policy info, budget data, and who's responsible—elected and appointed
MVP First. Refine. Scale.
Q4 2025 — Houston MVP
Launch 3 centers, 5 partners, measure time-to-step and retention
Q1 2026 — Learn & Refine
A/B test, improve UX, validate product-market fit
Q2-Q3 2026 — Texas Scale
10 cities, white-label capability, open playbook
Q4 2026+ — National Network
Coalition model, state-by-state, sustainable infrastructure
The Problem We Solve
Without StepUP
- Google for hours, unclear results
- 10+ different websites to check
- Don't know what you qualify for
- No clear next steps
- Feel isolated and overwhelmed
- Resources hidden in silos
With StepUP
- One search, clear pathways
- One platform, all resources
- Eligibility mapped to your zip code
- 3 engagement levels guide you
- Connected to others taking action
- 10,000+ orgs accessible instantly
"Pull Yourself Up By Your Bootstraps"
The Boot
Access to 10,000+ resources—the foundation you need to stand on
The Bootstrap
Clear pathways from "I need help" to "Here's how"—the way up
The Pull
Community connection and support—we lift together
What if you don't have boots?
The Change Lab provides the boot and the bootstrap—in a welcoming, respectful way.
Built Through Co-Design
Lived
Experience
Experience
+
Deep
Knowledge
Knowledge
=
Authentic
Platform
Design
Platform
Design
Advisory Council members bring lived experience in the systems we're improving
+ deep domain knowledge across our 8 pathways and 105 focus areas
Network Effects: Partners Amplify Each Other
StepUP
Platform
Platform
Libraries
Faith
Communities
Communities
Schools
Neighbor-
hoods
hoods
Non-
profits
profits
Civic
Groups
Groups
Each partner publishes a customized version for their community
Every community enriches the whole ecosystem