Public policy and planning systems are often confusing by design and can feel intentionally exclusionary to the people they affect most. CUP changes that by making these systems transparent, understandable, and actionable. Their work allows individuals and communities to advocate for themselves with clarity and confidence, breaking down power structures and reimagining civic participation as something accessible to all. Whether it’s zoning laws, tenants’ rights, or immigration proceedings, CUP’s creative tools demystify systems and help communities fight for justice and equity.

Ghana ThinkTank addresses the imbalance of who defines expertise and innovation. By inverting the typical flow of international aid and development, it highlights the value of local knowledge in non-Western contexts. Its process encourages cross-cultural empathy, reframes power structures, and challenges assumptions rooted in colonial and technocratic mindsets.

Perfect City repositions young people—especially from marginalized communities—as architects of the future. It shifts the narrative of who holds expertise in city planning, and opens civic design to those most affected by inequitable systems. The project also models what sustained, creative, power-sharing engagement can look like in practice.

This book reframes city-making as a collaborative cultural process—shaped by stories, rituals, and relationships, not just bricks and regulations. It offers a vocabulary and set of practices for embedding empathy, pluralism, and public imagination into civic infrastructure, directly aligning with The Change Lab’s mission of building social cohesion and systemic change from the ground up.

Red Sand Project transforms everyday urban infrastructure into a site of empathy and justice. Its participatory model offers a low-barrier entry point for civic awareness and community-led dialogue, turning symbolic action into a deeper commitment to systemic change.